We provide an alternative method of resolving complaints without you having to go to court. Through the mediation process, the individuals involved in a dispute work out their own solutions with our help. We do not enforce a decision on the individuals, but help guide all parties in reaching a solution. Since the individuals involved in the dispute play active roles in resolving the program, they usually are comfortable and supportive of the solution.

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Successful mediations often result in written agreements that are signed by both individuals in a dispute. If the parties do not reach a mutually agreeable solution, either or both of the parties may still file a court action.